FAQ

Frequently asked questions

Answers to what you might be wondering about Libra.

General

Yes, you can download and use Libra for free on the App Store.

The Android version is coming to Google Play very soon.

Libra doesn't sell products. It shows a product's prices at selected stores and takes you to the store of your choice.

Prices are tracked regularly from selected stores. We still recommend checking the latest price at the store before you buy.

Products and the Libra Score

The Libra Score is a rule-based assessment based on the product's declared ingredient list (INCI).

  • Data: Each ingredient in our database is rated for its safety profile, irritation potential and comedogenicity (pore-clogging potential), based on scientific literature and regulatory sources.
  • Weighting: By regulation, ingredients above 1% are listed in descending order of concentration, so ingredients near the top of the list have a greater effect on the score.
  • Calculation: Safety, irritation or comedogenicity values above certain thresholds are deducted from the score. Some ingredients known to be beneficial contribute to a limited extent. The result is a score between 0 and 10.
  • Scope: The score is calculated for skin, hair and body care products.

Limits of the score

  • Since manufacturers don't disclose ingredient percentages, the score is based on the order of the list, not actual concentrations.
  • The score is a general assessment. It doesn't take your skin type, allergies or health condition into account.
  • The score is not a statement, certification or regulatory compliance assessment of whether a product is safe or unsafe.
  • Scores may change as our database is updated.
  • We recommend doing a patch test before using a new product and consulting a specialist if you have any concerns.

Products in our catalog are selected through pharmacists' research, and our selection is supported by the reviews of the dermatologists we work with.

You can analyze it by scanning its ingredient list with the app's scan feature. You can also suggest products for the catalog by writing to contact@libracare.app.

No. No brand can influence a product's Libra Score in exchange for payment. Scores are calculated solely with ingredient-based rules.

Assistant and privacy

No. Libra Assistant is for informational purposes only. For skin concerns, we recommend consulting a dermatologist.

Your data is processed and protected in line with Turkey's data protection law (KVKK). You can find details in our Privacy Notice (TR).

Didn't find your answer?

Reach us at contact@libracare.app.

Download Libra for free

Google Play: Coming soon